Empire Hotel ★★★

Thanks for all, I meet my Love in this hotel

Room condition

The staff was very helpful

The rooms are very old and not that clean even though the very generous guy who cleans the room but the room itself is not that nice, air freshener smell is not nice, air conditioner is very old and doesn't do the job very well, balacony door makes a bad noise, glasses are not clean enough to drink any thing in it

This hotel very close from everywhere. And in the center. And worker people very helpful about all thinks.

My room is not so clear, I didnt like that. And some foods are not delicious at kitchen. But if u can say them they are making new one . They are good about that

Sea and location Enimation

Snack on beach they only care about selling Food is not high quaility

Location is amazing close to public transport train and tube

The room was quiet old , not renewed since a long time. The toilet was broken

staff really helpful, couldn’t do enough. great location

No understanding of vegan diet, no plant milks available

Service good clean place Near beach Good resiption

Chave inside with white serious Pepole in security not smile

Just staff trying to be good

Nothing

I want to say thank you for empire beach resort stuff for thier warm welcome specially Mr. El tayeb who is very helpfull and he is really profesional and good attitude . I recommend the hotel for all nationalites . Thanks

I would like to say thank you for all empire hotel aqua park stuff specially Mr Al tayeb as he is friendly and faciliate the check in procedures

The staff was very helpful

The rooms are very old and not that clean even though the very generous guy who cleans the room but the room itself is not that nice, air freshener smell is not nice, air conditioner is very old and doesn't do the job very well, balacony door makes a bad noise, glasses are not clean enough to drink any thing in it

This hotel very close from everywhere. And in the center. And worker people very helpful about all thinks.

My room is not so clear, I didnt like that. And some foods are not delicious at kitchen. But if u can say them they are making new one . They are good about that

Sea and location Enimation

Snack on beach they only care about selling Food is not high quaility

Location is amazing close to public transport train and tube

The room was quiet old , not renewed since a long time. The toilet was broken

staff really helpful, couldn’t do enough. great location

No understanding of vegan diet, no plant milks available

Service good clean place Near beach Good resiption

Chave inside with white serious Pepole in security not smile

Big room

1. No seats available alwas in beach or pool ( over crowded beach never find any available seats, 2 staff members are not friendly or clean shape 3. Food is very, very bad, taste and quality, we alwas sick from it 4. Not allowed for you to use beach Aqua (only Nesmet Amal resort can use) 5. Not allowed for you to use the bar or drinks in the beach 6. Many Seats on beach pool are reserved by (life guards) themselves, and you can pay money to get available one. 7. Restaurant AC is not working at all. You are laterally eaten in OVEN. 8. Dirty loopy bathroom 9. Very bad quality for drinks or food. 10. You can not sleep from noisy songs running till 12 Am.

DO NOT BOOK THIS HOTEL! hello everyone, i usually never write reviews of any kind but i have to share this horrible experience with you. i hope you dont make the same mistake as we did and book this hotel. when we first got into the hotel the staff was not friendly at all and we didnt get any information about what is included in our package, when we can eat and how anything works. thats when we also got the wifi password. we knew that there was not going to be wifi in the rooms but only in the lobby. unfortunately even in the lobby it didnt work at all. even loading a simple website would take 5 minutes, if it worked. when we got into the room we immediately had to take 3 long hairs out of our bed. the bed was quite comfy but the bathroom was the next problem. the shower is very small and looked disgusting, to be honest. when we showered, at some point the cold water just turned off in the entire bathroom, so you couldnt even wash your hands for multiple minutes. the food was available at reasonable times but it was highly repetetive, there werent many options and it wasnt delicious. lunch and dinner are exactly the same and also not different from day to day. we suspect that the not eaten food from lunch gets recycled for dinner. in addition the overall standard for hygiene isnt high. some forks seemed dirty and the trays where they displayed the desserts had some rests from the previous rounds of cake (as shown in the pictures). when we wanted to play pool, we were told that it costs 3 dollars. only a few days later another staff member told us that it actually would have been included in our package. this seems like the first staff member tried to rip us off. we booked the hotel because of the swimming pool access. when we arrived the pool was green and there were signs that said the cleaning was in progress. we had been told that the pool would have been accessable the day after 3 days in a row. as you might already think, that didnt happen…

Hurghada is extremely beautiful, if it wasn't for the attractions of the city the vacation would have been a disaster. The aquapark at the pool is ok for young children

Flies in restaurant, on the buffet food and all around the dishes. No air conditioning in restaurant or lobby. Room towels were delivered on the third day after multiple arguments Toilet tissues were delivered after we requested One room trash bin was delivered on the third day after multiple requests and we had to use it for the room and the toilet. No shower curtain No hot water in room Pool towels were not available most of the time, we could only get 2 even though we had 4 towel cards. Staff are two categories either very polite or extremely rude. Rude staff were shouting and yelling at guests. Food is low quality and limited variety. No snacks between meals, only beverage. Coffee is extremely bad. No batteries for the TV remote, we requested and didn't receive.

There was nothing in this hotel which I liked. It was awful experience.

This was the worst hotel I have ever stayed in. I am surprised how it is 3 stars hotel. Every thing they mentioned in their description is just a lie. The lobby is warm crowded ,dirty and they mentioned free wifi , there is no active connection at all in the lobby and when I asked they told the data package has ended and needs renewal . The restaurant is another major problem, I booked all inclusive so I have the chance to try all meals. Most of times no forks, knives or spoons unless you ask specifically for this , I had to complain to one of the manager to get it. Despite it is Buffet there is somebody on each dish to make sure you do not take extra than what they want you to , I am surprised why this the food is already tasteless and not fresh. The rooms are ok but no kettles in the room , the electricity and water was off for hours every day and I needed to go to reception to ask them to fix it . Imagine in this hot weather with temp 43c I am sitting in the hotel with no AC. We tried the beach which is shared with Empire Beach Hotel and it was very crowded and we barely found place to sit. Overall , I would not recommend this hotel to anybody at all.